The Role of Change Management in Digital Transformation

The rise of digitalisation is creating both opportunities and challenges. While technology drives change, the real challenge lies in preparing the workforce to embrace it.

As Minister Gobind Singh Deo shared, Malaysia is in Phase 2 (2023-2025) of the Malaysia Digital Economy Blueprint, focusing on inclusive digital transformation. This phase aims to ensure that all members of society and businesses, regardless of size, are equipped to participate in and benefit from the digital economy. By 2030, Malaysia aims to be a regional leader in digital solutions, producing digital products and providing digital solutions for the regional market.

The impact of AI, digitalisation and the green economy is reshaping industries, but this transformation also brings a pressing skills gap. According to TalentCorp’s 2024 study on the Malaysian Workforce, around 620,000 jobs or 18% of 3.5 million employees will be highly impacted in the next three to five years. Employers are increasingly seeking talent with specialised skills in AI, digitalisation and the green economy.

This is where effective change management plays a critical role. It’s not just about adopting new tools; it’s about identifying and addressing skills gaps, enabling your workforce to thrive in the digital age. Effective change management helps businesses assess their workforce’s readiness, design targeted upskilling programmes and ensure employees are empowered to thrive in the digital age.

As we progress through this transformation, it’s clear that technology alone isn’t enough. It’s the people who will drive success. Building an empowered and skilled workforce is key to achieving Malaysia’s digital vision for 2030.

Ready to close the skills gap? Lead by example. Embrace digital change and encourage your team to do the same. Be transparent about the challenges and involve them in the transformation process. This will create a more inclusive, agile and forward-thinking culture.

Don’t wait for the change to catch up. Lead it. Equip your people with the tools they need to succeed! Call us to start a conversation on how we can support your digital transformation journey.